Appliance repair and maintenance can dramatically boost the lifespan of your expensive home appliances. Yet it can be difficult to decide who should make the repairs. While big box stores are sprouting up on seemingly every corner, they are not always the right choice for repair services. Here are 4 benefits of choosing a locally owned and operated appliance repair company instead.
Personalized Service
Big box stores operate across the country and around the globe. To maintain economy of scale and efficiency across so many retail operations, they follow strictly standardized processes that often do not meet customers’ needs. From spending a four-hour window waiting for a repair person to show to being told that your appliance cannot be repaired because it has been discontinued, these policies can be frustrating.
A locally owned and operated appliance repair company is a member of the local community. We are your neighbors, and we have the flexibility to operate in a neighborly way. We determine what is possible on a case by case basis, rather than following mandates handed down by a corporate headquarters that could be hundreds of miles away. We build relationships with people, and we go the extra mile. We can even provide emergency repair services in the middle of the night!
Low Costs
Big companies have big overhead expenses that are ultimately passed along to the consumer. As a small, local company we are able to keep our overhead costs low. That allows us to keep our prices down as we pass along the savings to you.
Quality
A locally owned and operated company gets to set its own quality standards, and ours are sky high. Our entire team undergoes factory training on all major brands and styles of common home appliances. We also learn from each other and work together to share our knowledge and experience. As a small company, we never let quality control go by the wayside in service to other goals.
Reputation
We’re locals, just like you. That means our satisfied customers are your neighbors, coworkers, and friends. We know you have a choice of where you want to go for service, and we know that word of mouth is our most priceless marketing tool. It’s easy to check up on us, and to find out what others in our area think of our work.
Ready to Get Started?
If you are seeking quick, cost-effective, and reliable appliance repair, call Appliance Repair 512 today at (512) 351-7624. We look forward to handling all of your appliance repair needs.
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